Privacy Policy

We have adopted this Privacy Policy to explain how Betex Sàrl collects, uses, and protects your personal information when you use our website. Please read this policy carefully before browsing our site.

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Protection of your personal data

We attach the utmost importance to the confidentiality and security of your personal data. Betex Sàrl undertakes to comply with applicable regulations, in particular the Luxembourg law of 1 August 2018 and the General Data Protection Regulation (GDPR – EU 2016/679).
 

The personal information we collect

When you visit the Betex Sàrl website, we automatically collect certain technical information about your device, including:

• your web browser

• your IP address

• your time zone

• certain cookies installed on your device
   

We also collect information about:

• the pages you view

• the products, services, or content you access

• the websites or keywords that referred you

• your interactions with the website
   

In addition, we may collect personal information that you provide directly to us, such as:

• your first and last name

• your address

• your email address

• your phone number

• any information submitted via a contact form or quote request
   

Why do we process your data?

The security of your data is our priority.

Automatically collected information is mainly used to:

• detect potential abuse

• analyze website traffic

• improve performance and user experience
   

This statistical data does not allow us to personally identify you.
Certain features (contact forms, quote requests, appointment booking, etc.) require you to provide personal data.

You may browse the website without providing personal information, except for data strictly necessary for the technical operation of the site.
 

For any questions regarding mandatory or optional information, you may contact us at: info@betex.lu

Your rights
 

If you are a resident of Europe, you have the following rights regarding your personal data:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restriction of processing

• Right to data portability

• Right to object

• Rights related to automated decision-making and profiling
   

To exercise your rights, please contact us at: info@betex.lu
 

Legal basis for processing

We may process your information in order to:

• perform a contract or provide a requested quote

• respond to your inquiries

• comply with legal obligations

• pursue our legitimate business interests (service improvement, statistical analysis, fraud prevention, etc.)

Your data may be transferred outside the European Union through certain technical tools (e.g., hosting providers, SaaS providers). Where applicable, Betex Sàrl ensures that appropriate safeguards are in place in accordance with the GDPR.

Links to other websites
 

The Betex Sàrl website may contain links to other websites not controlled by Betex Sàrl.
 

We are not responsible for their privacy policies or practices. We recommend that you carefully review their data protection policies before providing any personal information.
 

Information security

Betex Sàrl implements reasonable technical, administrative, and physical measures to protect your information against unauthorized access, misuse, disclosure, or destruction.
 

However, no method of transmission over the Internet can be guaranteed to be completely secure.
 

Legal disclosure

We may disclose your personal information if required to do so:

• by law

• to protect our rights or those of third parties

• to ensure your safety or that of others

• in response to a government request

• in connection with an investigation into fraud or a security incident
   

Contact

For any questions regarding this Privacy Policy or your personal data, you may contact:

Betex Sàrl
Email: info@betex.lu